ISLAM, M. S. An Evaluation of Determining the Critical Success Factors for Implementing Total Quality Management. Asian Accounting and Auditing Advancement, [S. l.], v. 8, n. 1, p. 7–17, 2017. DOI: 10.18034/4ajournal.v8i1.44. Disponível em: https://4ajournal.com/article/view/44. Acesso em: 17 feb. 2026.